How to Contact UsUpdated a month ago

We’d love to hear from you and aim to respond to all messages within 24 hours (Mon-Fri).

Best ways to contact us:

• Email: [email protected]
• Live Chat: Available via our website chatbot
• Facebook Direct Message
• Instagram Direct Message

Need a Quick Answer? Many answers to common questions can be found in our Help Centre. Simply use the search box above!

Common Questions & Quick Links

📦 Where's My Parcel? Check the tracking link we sent for the latest update.

• 7.5kg bags → Next-day delivery (Mon-Fri) if ordered before 12 pm (Friday orders arrive Monday).
• 1.5kg bags → Delivered in 2 days by Royal Mail.
• Scottish Highlands, Islands & Northern Ireland → Delivery may take an additional 2-3 days.

These times are typical but not guaranteed.

How Much Should I Feed? 👉 Find your dog’s feeding amount here

How Do I Transition to Wolfworthy? 👉 Read our full transition guide

Having Trouble Logging In? 👉 Read how to do this here

Our phone line is for urgent inquiries only. If your matter isn’t urgent, please reach out via email, social media, or live chat for a quicker response.

For urgent calls, leave a message on our answerphone at: 01625 817 425 (Mon 9:15 am – Fri 5:00 pm)

We will return your call as soon as possible. 🐶

Wolfworthy is the dry alternative to raw, providing all the health benefits without the hassle.

• No mess, no fuss – easy to store, serve, and travel with
• Loved by fussy eaters – irresistible taste for even the pickiest dogs
• Gentle on sensitive stomachs – supports healthy digestion